There's Always Rules
Arrival & Studio Etiquette
- Shoes off, please. Remove your shoes before entering the studio.
- Clean hands only. Sanitize your hands immediately upon arrival.
- Give the room space. Please wait in the courtyard or adjacent lobby while the previous class
exits and the studio resets. - Come prepared. Please bring your own towel and water.
- Studio etiquette: please refrain from lotions, perfumes, oils, or scented products prior to class
Cancellation Policy
- Private Sessions: 24-hour cancellation policy. No exceptions.
- In-Studio Group Classes: 12-hour cancellation window. No exceptions.
Late cancellations result in loss of the class plus a $15 fee.
No-shows result in loss of the class plus a $20 fee. - Virtual Classes: 2-hour cancellation policy to avoid loss of the session.
Scheduling & Waitlist
- Classes may be cancelled up to one hour prior to start time if fewer than
3 clients are registered. - Waitlist Policy: Waitlisted clients must check the schedule to confirm if they
have been added. Notifications are not guaranteed. - If you are added from the waitlist, the standard cancellation policy applies. Clients
must remove themselves online if they can no longer attend.
Packages & Memberships
- All private sessions and packages have a 90-day expiration — no exceptions.
Sessions are non-transferable. - Monthly Memberships: memberships are on auto-renew. Your plan will renew at the end of your
3- or 6-month contract term. If you wish to opt out, please contact us prior to renewal. - Monthly members may place their membership on hold for one (1) month only during their contract term.
A $25 hold fee applies. - Early termination: Monthly contracts must be bought out to terminate before the end of the contract term.
